ONLINE ORDERSPlease fill out the below form within three days of receiving your goods. Forms submitted more than three days after receiving your goods will be voided.
Once this form has been submitted our returns team will get in touch within 1-2 business days with a confirmation email with a return address.
Please allow 7 business days for us to assess and process your return once received by us
- Shipping is at the expense of the customer on all exchanges.
- All returned items/exchanges will be compensated by non-expiring store credit only.
CANCELLATION OF ORDER
A request for an order cancellation within processing the order will incur a $20.00NZD restocking and administration fee.
- Purchases of sale items are final, orders are exempt from return, exchange or cancellation.
- Sale items have their sale price displayed next to the original product price.
All sales via Afterpay/Genoapay/Humm Payments are exempt from cancellation.